Privacy Policy

Last updated: April 2025

STILLHUE Limited (“STILLHUE”, “we”, “us”, or “our”) is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect information you provide when using our website at stillhue-photo.co.uk.

This policy is compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

STILLHUE Limited is the data controller for personal information collected through this website. You can contact us at: [email protected]

2. What data we collect

We may collect the following personal data:

  • Name and email address (when you submit the contact form)
  • Message content and shoot type preference
  • Technical data such as IP address, browser type, and device (via server logs)
  • Cookie preference (stored locally in your browser)

3. How we use your data

We use your personal data to:

  • Respond to enquiries submitted through the contact form
  • Manage the booking and delivery of photography services
  • Comply with legal obligations

We do not use your data for marketing purposes without explicit consent.

4. Legal basis for processing

We process your personal data on the following legal bases under UK GDPR:

  • Contract performance — to fulfil a service you have requested
  • Legitimate interests — to respond to enquiries and manage our business
  • Legal obligation — where required by law
  • Consent — for cookies (where applicable)

5. Cookies

This website uses a single cookie preference stored in your browser’s localStorage to remember your cookie consent choice. We do not use tracking or analytics cookies without your consent.

You can withdraw consent at any time by clearing your browser’s local storage or adjusting your browser settings.

6. Data sharing

We do not sell, rent, or share your personal data with third parties, except where required by law or where necessary to deliver services (e.g. an email service provider).

7. Data retention

We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 12 months.

8. Your rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at [email protected].

9. Complaints

If you believe your data has been handled improperly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

10. Changes to this policy

We may update this privacy policy from time to time. The “Last updated” date at the top of this page will reflect any changes. We encourage you to review this page periodically.